Careers

Job Description

You’ll join a fast-growing business and a team culture that is supportive and solution driven. Tapping your leadership and technical skills, you’ll keep our projects on track while helping strengthen customer relationships and contributing ideas that make a meaningful impact on the business. It’s a dynamic role where you’ll find the challenge of managing a wide variety of projects at a company that supports success in your career and life.

This position is responsible for the day-to-day management of residential installation and service projects to include customer site survey’s, water testing, parts selection and equipment installation. The Installation Technician will be responsible for completing installations in a timely manner, managing equipment/tools and tracking inventory. As part of this position, the Installation Technician will be working on a wide variety of residential water filtration projects involving Water Softeners, Point-of-entry Filtration Systems, Reverse Osmosis Systems and Sparkling Water Dispensers. The Installation Technician will serve as a leader and mentor to Field Service staff who will support the role on an as needed basis.

Responsibilities

• Perform initial site survey & water testing
• Recommend installation strategy based on initial site survey
• Complete all necessary plumbing and connections
• Work with a variety of plumbing systems including Copper, Pex, PVC and Poly Tubing
• Complete the installation & startup of new water filtration systems
• Troubleshooting water filtration systems for required repairs
• Inspect for leaks and malfunctions before leaving every job
• Maintain company vehicle according to policy and procedures
• Must be comfortable using hand and power tools daily
• Following through on our customer commitments by managing schedule for on-time service and installations
• Respond expeditiously and compassionately to customer complaints
• Ensure the management, maintenance, and security of company assets including inventory, equipment, vehicles, and machinery
• Assist with training other members of the team. This will include maintenance, repairs, installations, and customer service.
• Safety must be a #1 priority to keep injury free and compliant with regulations and company safety policies
• Support growth and development within your division through mentorship, training, and exposure to other services and business functions.

Requirements:

• A HS Diploma or equivalent with 5-7 years of related water filtration or plumbing experience in a hands-on installation role, or an equivalent combination of education, training, and experience in a water filtration role
• Plumbing experience, specifically with ProPress Fittings, Copper, PEX, PVC and Poly Tubing
• General computer skills are required for this role. Experience working with work order software and Microsoft Office are recommended
• Must have good verbal and written skills
• Strong communication and interpersonal skills are required for this role
• Ability to lift up to (60) lbs.
• A clean work/driving record with a valid driver’s license
• The ability to read and follow plumbing and electrical schematics, and general knowledge of residential water filtration systems, reverse osmosis, water softening, water pumps, deionization and plumbing.
• Military experience is not required, but it is welcome and appreciated here

Location:

• Randolph, MA

Please include a resume when applying

Bluedrop Water is a leading water filtration company that leases a variety of water filtration systems and equipment to commercial customers throughout the United States. Bluedrop is currently seeking a highly trained technician to help lead their Northeast Service Team. The Service Technician will play a major role in installing and maintaining various types of filtration systems and dispensers. The Service Technician will also ensure customer satisfaction by troubleshooting equipment as needed and performing preventative maintenance.

The Service Technician will operate from Bluedrop’s Randolph, Massachusetts HQ and Service Center and will utilize a company vehicle.

Fantastic opportunity to succeed within a fast-growing company with opportunities for advancement. Co-workers and senior management value a fun and fast-paced work environment.

Essential Functions

• Installation of Bluedrop filtration systems and equipment
• Troubleshooting various types of equipment
• Perform operational checks and routine filter changes on all systems
• Assisting in maintaining vehicle and warehouse inventory
• Completing assigned installation and service routes in an efficient manner
• Interfacing with customers regularly during site visits, installations and service calls
• Maintain a clean and orderly warehouse and loading area
• Comply with company vehicle maintenance policy and procedures
• Ability to prepare accurate and complete paperwork
• Training will be provided for specific applications, equipment, water testing and other aspects of this job
• Other miscellaneous tasks as assigned

Qualifications

• Technician will have strong technical and mechanical aptitude
• Water Filtration or plumbing experience preferred
• The successful candidate will have a strong mechanical background and desire to learn
• Understanding of Reverse Osmosis filtration systems strongly preferred
• Strong written and oral communication skills

Additional Requirements:

• Valid driver’s license with record in good standing
• Must be able to communicate and interact well with customers and co-workers
• Physical requirements include ability to bend, squat, walk with heavy equipment, climb ladders, and lift 70 pounds
• A clean work record and ability to pass a pre-employment drug screen

Please include a resume when applying

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